HP LaserJet Pro MFP M428 - Scanner Not Working Fix
0:19
YouTubeANDY PASHALYAN
HP LaserJet Pro MFP M428 - Scanner Not Working Fix
The Webscan feature within the printer needs to be enabled. For some reason the scanner is turned off by default. All you have to do is hit the home button, then back then home again and back. It takes you to a "Enabled Disable Menu" click on that. Scroll down to "Webscan" and toggle it on. That's it. Hope it helps.
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