Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.

What does my claim status mean? Why was my claim denied? How Route’s claims process works Refunds, reorders, and other claims resolution options How to access refunds in PayPal, Venmo, …

Route is a package tracking and shipping protection provider. We support brands by protecting their customers’ online orders from damage,...

You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when your claim …

Route Brand PortalDec 11, 2025 - Dec 18, 2025Route Brand Portal

All claims for orders covered by Route Shipping Protection must be filed in accordance with specific time frames and deadlines. This includes any claims filed by your customer, or filed by you on your …

Your login credentials will be the account information that was used to set up Route. If you were not the primary user to set up your store account and need access, please contact your account manager to …

Good Afternoon! When you have new shipments, you can track them here.

Tracking statuses can be confusing. We’re here to help. Below is a list of some common shipping updates that you may encounter while tracking your package, as well as a corresponding explanation …

Let's find your orderemail