
Faulty Camera and Poor Customer Service_complaint | Ring Community
Jun 9, 2025 · Ive spent 1hr15mins to customer services to try and resolve a faulty Gen3 stick up Camera I have. Despite repeated attempts to explain that the device has been reset to an inch of its life and …
Horrible customer service | Ring Community
Jun 2, 2021 · After finding out about sidewalk I decided to return my ring order from 2 weeks ago. I contacted customer service twice and was told both times that the policy is that they do not provide a …
Poor customer service | Ring Community
My name is Roz and I have been a Ring customer for over six and half year, and today I received the worse customer service ever from your customer service department. Your representative wa...
Poor Customer Service- Smart Lock | Ring Community
Nov 2, 2021 · I am really disappointed in the Ring Customer Service. I am trying to get the Ring Alarm to lock my door (assuming it is unlocked) when I enter 'Away' mode. I have these options selected in …
Terrible Customer Service | Ring Community
Apr 13, 2020 · The "customer service specialists" read off a script. I was told that even though my doorbell was working for over 4 months, the problem is with my transformer because the voltage was …
Better customer service - Ring Community
Nov 1, 2020 · The put a Ring Chime in a box and sent it to me instead. I called customer support numerous times to correct their mistake. They continue to pass the buck, saying they are going to …
Completely disappointed by Ring's Warranty and Customer Service
Apr 27, 2024 · Ring had redeemed itself, so I thought. After telling me it would be about two weeks, I call back and now the customer service begins with the same, “out of inventory” speech and the Cams …
Poor customer support | Ring Community
May 18, 2025 · We went through the initial screening with ring customer service who agreed there wasn’t an obvious fix and it was sent to the technical team for reviews it’s now been over a month …
Worst customer service | Ring Community
Bought a new home with Ring system, pin in the neck and I transfer. Owner released but cannot connect. 60 minute hold time, inexperienced rep at overseas call center, transferred to tech team, unh...
Horrid Customer Service | Ring Community
Nov 29, 2022 · Horrid Customer Service hardwired-security-cameras negative-feedback cs-support