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  1. Faulty Camera and Poor Customer Service_complaint | Ring Community

    Jun 9, 2025 · Ive spent 1hr15mins to customer services to try and resolve a faulty Gen3 stick up Camera I have. Despite repeated attempts to explain that the device has been reset to an inch of its life and …

  2. Horrible customer service | Ring Community

    Jun 2, 2021 · After finding out about sidewalk I decided to return my ring order from 2 weeks ago. I contacted customer service twice and was told both times that the policy is that they do not provide a …

  3. Poor customer service | Ring Community

    My name is Roz  and I have been a Ring customer for over six and half year, and today I received the worse customer service ever from your customer service department. Your representative wa...

  4. Poor Customer Service- Smart Lock | Ring Community

    Nov 2, 2021 · I am really disappointed in the Ring Customer Service. I am trying to get the Ring Alarm to lock my door (assuming it is unlocked) when I enter 'Away' mode. I have these options selected in …

  5. Terrible Customer Service | Ring Community

    Apr 13, 2020 · The "customer service specialists" read off a script. I was told that even though my doorbell was working for over 4 months, the problem is with my transformer because the voltage was …

  6. Better customer service - Ring Community

    Nov 1, 2020 · The put a Ring Chime in a box and sent it to me instead. I called customer support numerous times to correct their mistake. They continue to pass the buck, saying they are going to …

  7. Completely disappointed by Ring's Warranty and Customer Service

    Apr 27, 2024 · Ring had redeemed itself, so I thought. After telling me it would be about two weeks, I call back and now the customer service begins with the same, “out of inventory” speech and the Cams …

  8. Poor customer support | Ring Community

    May 18, 2025 · We went through the initial screening with ring customer service who agreed there wasn’t an obvious fix and it was sent to the technical team for reviews it’s now been over a month …

  9. Worst customer service | Ring Community

    Bought a new home with Ring system, pin in the neck and I transfer. Owner released but cannot connect. 60 minute hold time, inexperienced rep at overseas call center, transferred to tech team, unh...

  10. Horrid Customer Service | Ring Community

    Nov 29, 2022 · Horrid Customer Service hardwired-security-cameras negative-feedback cs-support