Troubleshoot buying issues with Microsoft Store
Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.
Unable to Complete Payment on Microsoft Store - Microsoft Q&A
Jun 15, 2025 · Despite trying multiple payment methods—including the same card used for my Copilot subscription—the transaction does not go through. I have already reviewed Microsoft’s …
Fix problems with apps from Microsoft Store
Run the troubleshooter: Select the Start button, and then select Settings > Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter. If …
Contact - Microsoft Support
If you’re having trouble buying something from Microsoft Store, here are some steps to try to get things working again. Check your credit card is up to date. Check you don't have any …
Problem with purchase from Microsoft Store - Microsoft Q&A
May 24, 2020 · I wanted to give a game as a gift to my fiend. It occurred when I was purchasing this game from the Microsoft Store. But got an error message: Contact us at Microsoft support. …
how to fix microsoft store - Microsoft Q&A
Feb 26, 2025 · My Microsoft store won't allow me to download or upgrade apps and a pop up keeps appearing saying "error, something went wrong, we know what's wrong and are trying …
[Article] Troubleshoot Microsoft Store on a Windows 10/11 …
Jul 17, 2025 · This article will guide you through troubleshooting steps to resolve issues with the Microsoft Store on Windows 10/11 machines and explain the relationship between Microsoft …
Problem with Microsoft Store apps - Microsoft Q&A
Jun 16, 2024 · Feel free to skip any that you've already tried: Press Windows key + R to open the Run dialog box. Type wsreset.exe and press Enter. This will reset the Microsoft Store cache …
Troubleshoot buying issues with Microsoft Store
Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.
How to fix Microsoft store error "Something went wrong. we're …
May 1, 2024 · I am a user of Microsoft products like you, and it is a pleasure to greet you. I understand you're encountering the error code 0x80070005 in the Microsoft Store on Windows …
I can't find or install an app from Microsoft Store
Learn why you might not be able to find or install some of the apps in Microsoft Store.
Fix problems with apps from Microsoft Store
Run the troubleshooter: Select the Start button, and then select Settings > Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter. If …
Trying to purchase Windows 11 Pro and I get a trouble processing ...
Jul 15, 2025 · I've been trying to purchase Windows 11 Pro to use on Parallels and when checking out I get the below error. I've checked my address and used multiple cards with the …
Troubleshoot Microsoft Store app download failures
Jan 15, 2025 · This article provides guidance for troubleshooting failures in downloading or updating apps from Microsoft Store.
Unable to checkout from the Microsoft store, after clicking "buy" …
Jul 6, 2025 · This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
"Unable to complete this transaction" error message - Microsoft …
Start by visiting microsoft.com/store. Select Search in the top right-hand corner and type in the product you want to purchase. Your results will be displayed and click the product to get the …
How to solve "Microsoft Store Error" issue? *UNABLE TO …
Jul 12, 2025 · Just to clarify, when you mentioned reinstalling, did you reinstall the Microsoft Store using the Command Prompt? Are you connected to a stable internet connection? If you're …
Microsoft store won't load - Microsoft Q&A
Jan 4, 2024 · My microsoft store won't load, I have tried to reset it and tried some other things from someone who also had a problem opening the microsoft store but it still wouldn't load.
I can't find or install an app from Microsoft Store
Learn why you might not be able to find or install some of the apps in Microsoft Store.
Upgrade of Windows 10 Home to Pro purchased from Microsoft Store …
Aug 23, 2024 · Try restarting your computer and then try to upgrade again from the Microsoft Store. Sometimes, network problems or temporary system errors may cause the upgrade to fail.