WASHINGTON — Burger King is testing AI-powered headsets that can recite recipes, alert managers when inventories are low and ...

I may be angry (and have every right to be), but I always take a deep breath before I get on the call so I can come in calm. I remember that the customer service rep isn't the person who created the ...

Burger King is testing AI-powered headsets that can recite recipes, alert managers when inventories are low and even track ...

Burger King is testing AI-powered headsets that can recite recipes, alert managers when inventories are low and even track ...

For years, companies tried to solve this by hiring more people, writing better scripts, and adding more dashboards. But volume kept increasing, complexity kept growing, and agents kept burning out.

Many B2B providers claim to be “Customer-obsessed” but very few can prove it. In managed communications, the gap between saying it and living it is realized fast—missed installs, slow support, dropped ...

Regulatory pressure is no longer limited to a single geography or industry. Enterprises must simultaneously address GDPR, ...

Burger King launched its new AI chatbot, "Patty" in February. The company said the technology can assess employee ...

Figma (NYSE: FIG) delivered a fiscal fourth-quarter performance that not only beat expectations but also challenged a prevailing market fear. For months, a narrative dubbed the "SaaSpocalypse" has ...

I've always been courteous with artificial intelligence, using words such as "please" and "thank you". Not because I think it has feelings, or that politeness makes it perform better, but simply out ...

HO CHI MINH CITY, Vietnam, Feb. 2, 2026 /PRNewswire/ — JustMarkets, a global online trading platform, opens a 2026 chapter with a huge edge. Last year brought it a 5th regulatory license, recognition ...