MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), The Customer Engagement Company®, was named a Leader in a recently published report, IDC MarketScape: Worldwide General Purpose Conversational ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has been recognized as a market leader in DMG Consulting’s latest Contact Center ...

MELVILLE, N.Y., December 18, 2025--(BUSINESS WIRE)--Verint ®, The CX Automation Company, today announced it was named a Leader in the Frost & Sullivan Frost Radar™: Voice of Customer Analytics, 2025 ...

New research from Verint explores how AI-powered solutions improve customer relationships and more. Nearly every business today understands the necessity of leveraging AI as part of their digital ...

As digital continues to shift customer experience expectations, today’s brands and retailers are facing an increasing number of customer interactions on an increasing number of engagement channels and ...

ORLANDO, Fla. -- Verint's artificial intelligence-driven solutions have resulted in a 1,400 percent increase in sales orders and a 15 percent rise in online scores, Jasen Williams, Verint's senior ...

Stop choosing between innovation and control. Get real-time schedule adherence and full workforce visibility, in one integration. SAN RAMON, Calif. & MELVILLE, N.Y.--(BUSINESS WIRE)-- Dialpad, the ...

Allstate, American Family Insurance, GEICO, State Farm and USAA earned top rankings in customer satisfaction, according to new research released by Verint ® (NASDAQ: VRNT), The Customer Engagement ...