Disruption starts by listening to your customer. Companies that were the only player in their market might have been successful 50 years ago maintaining the status quo. But incumbents who haven’t ...

There was a time when companies would stick around for decades. They had a great product, steady revenue, brand recognition and growth — a great Fortune 500 candidate. But a quick comparison of the ...

Working with a customer relationship management (CRM) tool is the fastest way to develop a custom strategy for any business. In the past, CRMs were always considered tools for sales. However, today, ...

MARKHAM, Ontario--(BUSINESS WIRE)-- As the global auto industry shifts from product-led to customer-led sales, VinFast's approach in Canada highlights how service, trust, and long-term support are ...