During a discussion panel at the launch event for Microsoft Lync last week, Estee Lauder IT exec Earl Newsome rattled off a line that could have been scripted by Microsoft (It wasn’t, I checked). He ...

On resiliency, contact center, video, deployment challenges, and more. On July 27, we ran an Enterprise Connect webinar on the topic, "Microsoft Lync: Ready for Prime-Time for Large Enterprise ...

Microsoft Lync, which is available in a trial download to anyone and will be available to business customers on Dec. 1 in 38 languages and 150 countries, weaves together enterprise VoIP, instant ...

Microsoft Lync deserves consideration as a platform for enterprise-grade contact centers. Microsoft Lync includes a response group service that queues incoming voice calls and routes them to groups of ...

Lync, the next generation of Microsoft’s Office Communications Server software, was unveiled yesterday in New York City, complete with a surprise appearance from Bill Gates via Lync’s video conference ...

Microsoft has released a nearly completed preview version of its next-generation communications server and associated software, which the company has collectively renamed as Lync. This release ...

Combining inexpensive Wi-Fi gear from Aruba Networks with a discounted Microsoft Lync Server 2010 for voice, video and workplace collaboration has helped the Yes Prep Public Schools in Houston save ...