DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Better Business Bureau president and CEO Randy Hutchinson gives consumers tips on how to avoid scams and protect assets.

Randy Hutchinson is president & CEO Better Business Bureau of the Mid-South. Two Cyprus-based tech support companies have agreed to pay $26 million to settle Federal Trade Commission charges that they ...

In 2025, the integration of artificial intelligence into support engineering has revolutionized customer service, enabling companies to provide efficient, personalized and round-the-clock assistance.

Switching from one-time sales of product packages to a subscription model can come with multiple benefits for tech service companies, including ongoing revenue streams and the opportunity to forge ...

Stephen is an author at Android Police who covers how-to guides, features, and in-depth explainers on various topics. He joined the team in late 2021, bringing his strong technical background in ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...