Many companies have traditionally viewed tech teams as cost centers—a necessary expense. However, as technology plays an ever-growing role in how businesses handle everything from customer outreach to ...

Tech skills are in high demand. Still, companies are underestimating how high that demand is. One study says there will be a talent shortage of 85 million people by 2030. The cybersecurity talent ...

Body data is big, and it’s going places it hasn’t gone before, according to fit technology firm Bold Metrics. The San Francisco-based outfit believes the metaverse could be the technology’s next stop, ...

Gergely Orosz, author of The Pragmatic Engineer Newsletter, recently published the article Measuring Developer Productivity: Real-World Examples, co-authored by Abi Noda, CEO at DX and co-creator of ...

While the past few years saw a big drive towards caring for employees, the last months have seen the pendulum swing in the other direction. The tech industry has been harrowed by layoffs and economic ...

Forget vanity scores. From real-time insights to account-level health, these companies are proving that smarter CX metrics drive real business impact. Integrated CX data. Technology companies are ...

For the tech community, the rallying cry in 2022 was about moving from the growth-at-all-costs mindset toward emphasizing profitability. We believe that in turbulent times, startups and scaleups alike ...

With pressure mounting on software leaders to deliver predictable growth, many organizations still lack the front-office metrics needed to connect revenue, retention, customer value, and operational ...