Social Security, under the leadership of a tech enthusiast, rolled out an artificial intelligence-powered chatbot to answer calls. But as beneficiaries complain about glitches, lawmakers and former ...

The Social Security Administration's new AI-powered phone bot is coming, whether you're ready for it or not -- and apparently whether it's ready or not, too. The system has been struggling to handle ...

Experts say the vulnerability in Lenovo’s GPT-4-powered chatbot reflects a broader enterprise trend: deploying AI tools without applying the same security rigor as traditional applications. Critical ...

Pen Test Partners found flaws in Eurostar’s AI chatbot, including weak validation and HTML injection Eurostar says customer data was never at risk; vulnerabilities have since been mitigated Palo Alto ...

John McGing couldn’t reach a human. That might be business-as-usual in this economy, but it wasn’t business; he had called the Social Security Administration, where the questions often aren’t generic ...