Continuing its work with AI, Salesforce today announced it is rolling out native generative AI capabilities within Slack — or Slack AI. Generally available starting today, the features empower users ...

According to Whitelam, Salesforce’s scheduling capabilities take into account all aspects of the work in question, from specific tools, skill sets and clearances, to minimize frustration and enhance ...

This article was written in collaboration with Varonis' Nathan Coppinger and Mike Smith, Distinguished Security Architect at Salesforce. It covers how Salesforce Einstein Copilot’s security model ...

The AI revolution marked another step in the technology’s evolution when models that can “reason” were unveiled to the public, demonstrating they are capable of increasingly challenging tasks. Market ...

Over the past year, Salesforce CEO Marc Benioff has touted his company’s main AI product, Agentforce, as a money saver for ...

Salesforce is the world’s most popular CRM with good reason. Our testing found it to be one of the best CRMs on the market, with robust analytics, helpful customer support tools, and a bevy of ...

Did you know the Salesforce interface hasn't changed since the Lightning UI was introduced in 2015? Sounds like it might be time for a refresh. But there's a lot to consider when you start looking at ...

The numbers reflect this pain, with 40% of organizations either replacing or re-implementing their IT service tools in 2025. This is a clear sign that the model is cracking and needs to be reimagined.

Salesforce has said it's comfortable losing money in the short term on seat-based licensing for agentic AI, because the company is expecting longer-term gains from monetizing customers in new ways.

Wall Street gave Salesforce stock a pounding last week on the back of its Q1 earnings report. Here's my personal assessment of how this should have been viewed by investors. Since the disappointing ...

Salesforce, Inc. (NYSE:CRM) introduced Agentforce 2dx, which is the latest version of its digital labor platform designed to integrate autonomous AI agents into business operations. This update moves ...