Your software-as-a-service (SaaS) company already uses automation, even if you call it something else. It’s nearly impossible to run any SaaS product without incorporating automation. As a marketer, ...

Gartner defines “SaaS management platforms (SMPs) as software tools that aim to help organizations discover, manage, optimize and automate the SaaS application life cycle from one centralized console.

Once the domain of only the largest manufacturers, Product Lifecycle Management [PLM] applications are now needed by even the smallest machine shop thanks to environmental compliance regulations.

There are a couple of general rules in life: People like to have choices, and they don’t want to feel pinned down. Just as these rules apply to restaurant menus and lenient retail return policies, ...

Moving from first to second generation outsourcing capabilities is a long-term process for many firms, requiring a much stronger governance role from sourcing and vendor management professionals. In ...