With fewer people looking to retail as a career and a rapidly shifting customer base, retailers are seeking better training methods to save the day. Federated ...

In-depth retail training is rare enough that it makes news when the largest companies undertake it. Some, like Zeynep Ton, an associate professor of operations management at the MIT Sloan School of ...

Although it’s becoming increasingly accepted that retailers must give their employees a reason to stay (beyond just a paycheck) if they want to improve their culture and ultimately provide an ...

Ed. Note: This article was previously posted at Retail TouchPoints. In today’s tight labor market, training has become more critical than ever. Nowhere is that truer than in the retail space, where it ...

Training requires a substantial percentage of expenditure by company which seems like a huge expense at start but is proved to be profitable in the long run. Employees who are well informed and have ...

Employee training in retail is essential but sometimes good intentions of creating a fun video to appeal to new employees can backfire. Granted, not everyone can be an actor, but integrating songs and ...

With non-essential retail reopenned, retail staff are facing a digital training gap, with store associates reporting a lack of digital training formats and infrequent learning opportunities. So warns ...

While there are numerous new tech platforms to help retailers improve efficiencies on their sales floor, a system is only as good as the frontline workers who use it. This can’t be emphasized enough.

UK shop workers and delivery drivers will get free training on how to handle retail abuse and violence next month. The charity Retail Trust is running three online sessions in partnership with retail ...

In today’s tight labor market, training has become more critical than ever. Nowhere is that truer than in the retail space, where it is particularly important to train your employees quickly and ...