One of the oldest and most commonly used ways for businesses to evaluate employee knowledge, growth and overall competence is oral questioning. Unlike written exams, oral questioning encourages oral ...

In the earliest part of my career, I wrote full procedural lesson plans that spelled out to the letter the questions I would ask AND the answers I considered correct. When the students didn’t provide ...

Last week, management expert Don Andersson explained to us the difference between hearing and listening. Sure you hear what your employees are saying, but are you listening to them? There’s a big ...

Corrected: A previous version of this story included a misspelling of Jeffrey Greene’s name. There are no stupid questions. But when it comes to the common core, teachers are finding that their ...

An effective questioning strategy is vital to be an effective salesperson. Questions allow control of any conversation as the other person will be answering. Questions gather necessary information as ...

In recent sales calls, it's likely that your customers made decisions using both their heads and hearts. The numbers need to make sense, but a good feeling about the partnership is also necessary.