A survey of privately and publicly insured individuals highlights the need to improve the healthcare financial journey. Many patients are at their wits' end when trying to correct a billing error—an ...

Five areas of process breakdowns were associated with diagnostic errors in primary care, with most process breakdowns occurring during the patient visit, according to a study in JAMA Internal Medicine ...

These mistakes did not just cost my business money. They cost me time and customers. I developed a four-step solution to solve this problem. If you're experiencing fulfillment errors as your business ...

Every company has issues — things that go bump in the night. When mistakes happen (both system and human), people tend to want to play the blame game. This is because, as a business grows, more people ...

When making international comparisons of cancer survival, it is essential reported differences are real effects and not an artefact of potential errors in cancer registration. Cancer registration is ...