Our previous report on discrepancies between Mac and PC support costs caused quite a bit of controversy, and has caused several users to check on the support status of various third party products ...
San Jose routermaker Netgear is opening a technical support service a la Best Buy's Geek Squad - only Netgear's squad doesn't have to make house calls. The new program, called GearHead Services, will ...
We have received isolated reports of difficulty applying firmware updates to the Netgear FVS 318 Firewall Router, and we have been unable to download the file in-house. Andrew Freeman reports success ...
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