Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing personalized service, and dedicated moments. All of this is becoming possible ...

As colder climates test the resilience of renewable infrastructure, hydropower operators are refining ways to manage and ...

We talk a lot about patient safety in the health care field, and for good reason. The real-world consequences of getting it wrong can be devastating for patients and their families. For me, patient ...

Businesses no longer wait for problems to grow unmanageable. Instead, they focus on preventing issues before they arise. Reactive IT management often results in downtime, lost productivity, and ...

Federal agencies face mounting pressure to deliver frictionless, personalized services to diverse populations while navigating limited budgets, legacy systems, and rising public expectations. For this ...

In 2025, safety management is no longer just about compliance—it’s about creating a culture where risks are anticipated and mitigated before incidents occur. Many organizations still operate within a ...

In recent years, healthcare has witnessed a transformative shift towards proactive and personalized care, approximately 1,300% Surge in Use for Remote Patient Monitoring (RPM). RPM is an innovative ...

New research finds that succession planning is a top pain point, followed closely by leadership pipeline development.

For executives and thought leaders, online reputation management (ORM) is vital to their image and the company’s success. And in today’s digital world, ORM is arguably more crucial than ever. Leaders ...

AI is evolving from reactive tools into proactive, autonomous systems. Agentic AI represents this leap—enabling AI agents to reason, plan, and execute tasks independently. These systems go beyond ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Throughout my journey leading Digitate, I've witnessed a profound transformation that's ...

Clinicians and other workers in the healthcare delivery chain are always looking for ways to improve workflow. Similarly, hospital and health system leadership always desire new ways to develop their ...