Last month, Ray Palena boarded a plane from New Jersey to California to appear in court. He found himself engaged in a legal dispute against one of the largest corporations in the world, and ...

ST. LOUIS — On Dec. 4, Meta announced a new support hub for those with Facebook and Instagram accounts. The company said they will accomplish this with AI, and they will have "smarter, adaptive ...

Meta has launched its new AI-powered support system, which features an all-in-one hub to address user concerns and issues, complete with an AI support assistant for Facebook and Instagram. Meta ...

When Meta launched its paid verification service, Meta Verified, in 2023, the tech giant promised users and businesses alike that part of the offering would include direct access to customer support.

Meta is launching a new centralized support hub for Facebook and Instagram users, the company announced on Thursday, adding that its prior support options haven’t “always met expectations.” Within the ...

It says, "We’re committed to improving by continually investing in better support experiences for everyone who uses our apps.” A new centralized hub pulls together all Meta's support tools for ...