In a poll of 50 Fortune 500 companies, Forrester Research found that nearly half expect to use instant messaging services for business in the next two years. "Instant messaging is a way to communicate ...

These days, we take internet-based chatting for granted. We're spoiled by a massive (and admittedly fragmented) ecosystem of direct messaging (DM) services on our phones and PCs, ranging from WhatsApp ...

The companies, through their iPlanet software collaboration, are quietly working on instant messaging software for businesses, a market segment where Microsoft and IBM lead. Stephen Shankland worked ...

If you were born anywhere between 1981 and 1996, you might remember an internet that's vastly different from the one we use today. Along with experiencing a smorgasbord of '80s and '90s nostalgia, ...

You probably think of instant messenger (IM) as an informal communications channel mainly used by teenagers – and you would be correct to do so. But despite limitations, a growing number of B2B ...

Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

My former supervisor and I used to rely on instant messaging as a critical application to get our jobs done. As Web site managers, we could run through the site code together in one window and in ...