The companies, through their iPlanet software collaboration, are quietly working on instant messaging software for businesses, a market segment where Microsoft and IBM lead. Stephen Shankland worked ...

Microsoft is asking people to try to shoot the latest MSN Messenger. A public beta, or test version, of the upcoming instant messaging software--MSN Messenger version 6--will be available for download ...

After five years of raucous debate and stop-and-start development, the Internet’s premier standards-setting body is finalizing a set of protocols that will let companies exchange instant messages with ...

Microsoft released the final version of its MSN Messenger 6.0 instant messaging software Wednesday, touting its new animated emoticons, Webcam service and expanded device integration amid a marketing ...

Instant messaging has become the latest employee productivity tool. A customer-service representative can use it as a quick and easy way to answer an inquiry, whereas a salesperson can inform a busy ...