In November, Time magazine’s medical writer, Dr. Scott Haig, wrote an article, “When the Patient Is a Googler,” in which he described a frustrating experience with a patient who had chronic knee pain.

When Fay Vogt developed a rash after starting on a new medication this summer, she sat down at her computer and typed out an e-mail. “I’m having a little reaction, doctor,” she told her Glenview ...

Rather than play phone tag, Hank O’Brien of Avon decided to ask his doctor a couple of quick questions via the Internet recently. He used MDHub, a free, secure, Web-based e-mail service that lets ...

In 1998, when an ultrasound test showed that Maryann and Mike Dotegowski’s fourth child would be born paralyzed below the waist and probably brain-damaged, a specialist told them their only ...