When it comes to the California DMV, is this a case of brand new year, same old tune? It’s a positive sign that the massive bureaucracy’s director has been checking out reader complaints about the ...

Half a year has come and gone since I first wrote about driver’s license renewal adventures for people 70 and older, but the mail keeps coming. I hear regularly from people who are confused, ...

Q. My husband and I each had to renew our driver’s licenses this past summer. He took a written test, and I took the test on one of the Department of Motor Vehicles’ computers. We both passed our ...