ANN ARBOR, Mich.--(BUSINESS WIRE)--Satisfaction is rising dramatically for U.S. health care on both the insurance side and the provider side. Health insurance satisfaction surges 4% to a record-high ...

Cigna is one of a handful of national insurers that pledged to ameliorate customer pain points with healthcare, but the first to release a specific plan. The pledges follow rising public anger and ...

Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in customer experience across ...

Value-based care (VBC), driven by the Centers for Medicare and Medicaid Services (CMS), has emerged as a cornerstone for redefining the customer journey—creating a profound shift in the insurance ...

Opinions expressed by Digital Journal contributors are their own. In the current industry landscape, healthcare systems across the globe are evolving toward more responsive and data-driven models. The ...

AAA is a group of insurance companies, and pricing, coverage options, ratings, and discounts vary by region. It's key to get quotes from both AAA and Allstate before choosing between the two companies ...

Why we chose it: We chose New York Life as the best long-term care insurance company for financial stability because it has ...

Evaluate health insurers using four key metrics: claim settlement ratio, incurred claims ratio, complaints ratio, and network ...

Les Masterson is a deputy editor and insurance analyst at Forbes Advisor. He has been a journalist, reporter, editor and content creator for more than 25 years. He has covered insurance for a decade, ...

Mutual of Omaha Ranks Highest in Individual Life Insurance Satisfaction Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability ...