A new job title appearing across airlines and online booking companies reveals how seriously the industry is taking the conversational interface shift…and the strategic anxieties driving it. If you ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More An industry-wide shift to greater use of conversational AI, often in the ...

Yellow.ai, a conversational artificial intelligence platform provider, today launched Dynamic Conversation Designer for creating chat and voice conversational workflows with generative AI. Yellow.ai's ...

What if managing complex conversations could be as simple as sketching on a whiteboard? With the introduction of Agent Workflows, ElevenLabs is transforming how businesses design and optimize ...