Salesforce Inc. today unveiled major updates to its Slack platform that brings artificial intelligence agents closer to where people work by making the platform into a unified conversational interface ...

A closer look at how Microsoft Copilot uses conversational search to capture intent, reduce wasted spend, and improve ROAS.

Agentic AI company Hyro closed a $45 million funding round led by Healthier Capital on Tuesday, bringing its fundraising total to $95 million. The New York City-based startup aims to fill healthcare’s ...

To understand AI in education, we need to listen to the conversations shaping it. As 2025 draws let’s explore the podcasts ...

The company's $175 million funding round in December 2024, valuing the startup at $4.5 billion, and then $350M infusion in ...

The knowledge management startup Stravito AB is using artificial intelligence to transform how companies generate insights from their consumer research. Now, with Stravito AI Personas, the company ...

Research on "silent abandonment" shows how damaging uncertainty around patience and drop-offs can be; if silence appears at ...

Sesame, a conversational AI startup and smart glasses maker, has raised a $250 million Series B round and is opening up its beta to a select group of testers, the company announced Tuesday. The ...

Artificial intelligence (AI) is transforming customer service from a reactive, labor-intensive function into a proactive, data-driven advantage. With the rise of —ranging from intelligent chatbots to ...

Tech companies love to move fast, especially with AI. But airlines like Southwest have too much at stake — they don't get to break things. At Salesforce’s annual Dreamforce event in San Francisco this ...

Lower abandonment rates, shorter wait times and increased appointment scheduling are just three areas where artificial ...