Thanks to the exceptional work of our Department of Public Safety, the Town of Smithtown now operates a state-of-the-art Command Center that is already making a profound impact on the safety of our ...

In recent years, more systems are turning to command centers or mission control programs to manage throughput amid rising demand. Centralized patient flow command centers have emerged as a key ...

As enterprises race to deploy AI agents, Cresta is betting that human oversight will define who wins the contact center market. The company launched the Agent Operations Center on Dec. 9, positioning ...

Apple is delaying some of the Apple Intelligence Siri features that it expected to be able to introduce as part of iOS 18, and it's not clear what that means for the rumored smart home hub that the ...