Getting your Trinity Audio player ready... FORT COLLINS — Helene Sposato’s cheery voice on the phone sounds like a friendly neighbor a few houses down the street. You don’t know her well, but she’s ...

FORT COLLINS — Helene Sposato’s cheery voice on the phone sounds like a friendly neighbor a few houses down the street. You don’t know her well, but she’s pleasant when you meet on the sidewalk. She’s ...

Here's something unexpected: Comcast's customer service may actually be improving. The company has a reputation for abominable service, perennially ranking near the bottom of customer satisfaction ...

SAN FRANCISCO, CA -- It's a story of frustration we can all relate to -- a San Francisco man trying to cancel his Comcast cable service. It started with a simple request, but the response was anything ...

PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...

Comcast service was restored late Monday across the western suburbs after a construction incident caused a lengthy and widespread outage for thousands of customers. A construction crew working at ...

Comcast on Thursday took the wraps off of its new mobile phone service, Xfinity Mobile. The company first confirmed it would launch a wireless phone service to compete against the likes of Verizon and ...

In telecom circles, Comcast's plans and efforts to wade into the mobile market go back years. On Thursday, the company finally revealed the specifics of what its new service will look like. Comcast is ...

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People with low incomes can get free Internet service through Comcast and a government program, but signing up is sometimes harder than it should be because of confusion within Comcast’s customer ...