Best Buy has become the latest major retailer to support Apple Business Chat, allowing customers to ask questions with stores in a similar way to standard iMessage conversations. Apple Business Chat ...

We might earn a commission if you make a purchase through one of the links. The McClatchy Commerce Content team, which is independent from our newsroom, oversees this content. When I started testing ...

For as many dealers that are gung-ho about Automotive Live Chat and having dealer chat software on their website, there are just as many dealers who are reluctant to add this feature. The reasons ...

When you're in crisis and looking for some support, it might be hard to know who to turn to. Thankfully, help might be just a text message away. A growing number of crisis lines provide people in need ...

The demand for call centres is increasing exponentially in today’s market. Small businesses, big corporate houses, and MNCs are hiring them continually. Gone are the times when companies used to be ...