E-filers should receive their tax refund in about three weeks, and those who mail in their filing must wait six -- here's ...
The Federal Trade Commission released a warning to taxpayers to hang up on any scam calls impersonating the IRS that claim you owe back taxes ...
The IRS should be more transparent in communicating its telephone service metrics by including in the metrics more phone lines that taxpayers call and by covering the entire fiscal year and not just ...
People who call the Internal Revenue Service — and get through — generally get "prompt, courteous and professional assistance" from IRS employees, according to a new report. The report, from the ...
Millions of taxpayers are unable to get through to live help through the Internal Revenue Service's toll-free phone lines, even when the IRS claims its average wait times are only about three minutes, ...