At many community hospitals, IT operates without a routine upgrade path or standard refresh cycle for desktops, servers and other IT essentials. If you’re constantly thinking, “If I can just get ...

Alexander Slagg is a freelance writer specializing in technology and education. He is an ongoing contributor to the CDW family of magazines. In the past, one measure of success for one-to-one ...

"About half of our [PC break/fix warranty service is performed by the channel, and that's growing," said Joe Ciulla, manager of channel service support for IBM's Personal Computer Division (PCD).

Irvine, Calif. — Channel Partners has expanded its Break Fix sales-floor services program by building a national on-site support team and an in-house troubleshooting desk. The company, a unit of BDS ...